Shipping Rules
📢 Pre-Delivery Preparation
Strict and standardized internal sorting, classified packaging and multi-dimensional quality checking procedures will be fully implemented for all pending delivery orders before warehouse outbound. We will match targeted protective packaging measures according to the different material attributes, volume characteristics and texture features of various commodities to effectively reduce the risk of extrusion, collision and damage during long-distance cross-region transit. Only orders and parcels that pass all inspection standards and meet outbound requirements can officially enter the formal logistics delivery and distribution link.
📢 In-Transit Management
Once parcels are officially dispatched and leave the warehouse, they will be fully included in the intelligent real-time logistics monitoring system for whole-process tracking and management. We will regularly synchronize updated transit node information and circulation progress to help users comprehensively grasp the overall delivery situation of their orders. Due to the complexity and variability of external social logistics environments, minor reasonable adjustments to transit routes, transfer sequences and delivery duration may occur during transportation, which belong to normal and conventional logistics operational conditions.
📢 Abnormal Situation Handling
In case of unexpected transit stagnation, route deviation, node retention and other atypical abnormal conditions during parcel circulation, our professional service team will take the initiative to verify problem causes and analyze abnormal types with cooperative logistics parties at the first time. We will try our best to accelerate problem resolution and obstacle elimination progress, and provide appropriate targeted follow-up disposal suggestions and solutions for users according to specific actual logistics situations, so as to minimize the adverse impact of logistics abnormalities on user commodity receipt experience.
Delivery time: usually 8-15 days.
Processing time: usually 2-7 days.
Strict and standardized internal sorting, classified packaging and multi-dimensional quality checking procedures will be fully implemented for all pending delivery orders before warehouse outbound. We will match targeted protective packaging measures according to the different material attributes, volume characteristics and texture features of various commodities to effectively reduce the risk of extrusion, collision and damage during long-distance cross-region transit. Only orders and parcels that pass all inspection standards and meet outbound requirements can officially enter the formal logistics delivery and distribution link.
📢 In-Transit Management
Once parcels are officially dispatched and leave the warehouse, they will be fully included in the intelligent real-time logistics monitoring system for whole-process tracking and management. We will regularly synchronize updated transit node information and circulation progress to help users comprehensively grasp the overall delivery situation of their orders. Due to the complexity and variability of external social logistics environments, minor reasonable adjustments to transit routes, transfer sequences and delivery duration may occur during transportation, which belong to normal and conventional logistics operational conditions.
📢 Abnormal Situation Handling
In case of unexpected transit stagnation, route deviation, node retention and other atypical abnormal conditions during parcel circulation, our professional service team will take the initiative to verify problem causes and analyze abnormal types with cooperative logistics parties at the first time. We will try our best to accelerate problem resolution and obstacle elimination progress, and provide appropriate targeted follow-up disposal suggestions and solutions for users according to specific actual logistics situations, so as to minimize the adverse impact of logistics abnormalities on user commodity receipt experience.
Delivery time: usually 8-15 days.
Processing time: usually 2-7 days.