Return Policy
Return Service Specification
We deliver standardized return services for all eligible commodities, aiming to create reliable and reassuring consumption support for every user. To ensure the authenticity and validity of return applications, all returned goods need to be checked for integrity, completeness of accessories and absence of artificial damage. Customers shall ensure that the returned commodities are transported and stored properly during the return process to avoid secondary damage. Our service team will strictly follow internal service standards to review each application, and try our utmost to complete the whole return process efficiently and accurately for qualified demands. For commodities that do not meet the return conditions or have special abnormal states, we will give detailed explanation and reasonable disposal suggestions according to the actual situation, so as to ensure the fairness and rationality of every service link.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.
We deliver standardized return services for all eligible commodities, aiming to create reliable and reassuring consumption support for every user. To ensure the authenticity and validity of return applications, all returned goods need to be checked for integrity, completeness of accessories and absence of artificial damage. Customers shall ensure that the returned commodities are transported and stored properly during the return process to avoid secondary damage. Our service team will strictly follow internal service standards to review each application, and try our utmost to complete the whole return process efficiently and accurately for qualified demands. For commodities that do not meet the return conditions or have special abnormal states, we will give detailed explanation and reasonable disposal suggestions according to the actual situation, so as to ensure the fairness and rationality of every service link.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.